- Hotel Facilitation -
Free Hotel Facilitation Program Unlike most other
meeting planning firms that require attendees to contact the designated
meeting property directly to make their
reservations, Roomers understands the importance of handling
the housing/hotel reservation
process in-house for their meeting clients, and has therefore
started its own unique housing program.
Roomers provides this
service in-house not only to improve the quality of service, increase
the efficiency, and facilitate our “one-stop
shop” theme, but mainly because Roomers understands the possible
monetary consequences that could be incurred by the host firm from
not fulfilling their room block obligations according to their
signed hotel contract.
In general, most hotel contracts allow a
10% reduction in the total room block before assessing any sort
of penalties for falling short.
When you take into consideration that a 10% reduction in a room
block normally equals only a few rooms, it doesn’t take many
mishaps before a shortage occurs, and several monetary penalties
kick in throughout an agreement.
Furthermore,
Roomers research has found that most mishaps occur due to hotel
errors and not due to attendee errors, making it even
more imperative that firms hosting events have someone who truly
works only on their behalf and who oversees their entire reservation
process to verify that they are getting all the benefits to which
they are entitled.
Benefits:
- Allows Clients to Guage the Proper Progress
of Filling their Room Block. (Can market more aggressively
if falling short of plan).
- Provides Better Service (Special Requests are followed
up on).
- More Efficient System - Allows Attendees
to Register & Reserve
Room at the Same Time.
- Guarantees that Number of Reservations is
Correct, Not Allowing Errors to Occur That May Cost Firms
Thousands of Dollars.
- Verifies That the Host Firm Receives All of the Benefits
To Which They Are Entitled.
In conclusion, Roomers now offers
clients a service that handles their entire hotel reservation
process at the same time that
registration occurs. For further convenience, and to allow
attendees to handle
all their needs at once, Roomers has developed a hotel
reservation
form that can be filled out at the same time as the registration
form , and which can be submitted on-line, by fax, or by mail. |